Steam & Sauna Buyer's Club



Construction & Installation

By Phone

By E-mail

By Mail



Creating an Online Account

Methods of Payment

Sales Tax

Multiple Shipping Addresses


Canceling an order


Shipping & Order Status

Stock items

Oversized Items

Non-Stock and Custom Made Items

International Shipping

Shipping Restrictions

Checking Order Status

Product Inspection

Product Assistance

Installation Assistance

Repair Services

Contacting Product Manufacturer



Terms of Use

Privacy Policy

Returns and Refunds

Requesting a Return Authorization (RA)


Our Commitment to You

FREE Same Day Shipping

Performance Guarantee

Two-Year In-Home FREE Service

Lifetime Labor Warranty

Value PLUS Price Guarantee

Passion Pledge

100% Quality Assurance

Incomparable Knowledge

Manufacturer Warranties

Security Guarantee


Contact us by Phone

Rely on our Technical Bathing Specialists 6 days a week. Call us at 800-977-8326. Our telephone support hours are Monday-Thursday 7AM-6PM, Friday 7AM-5:30PM, and Saturday 7AM-5PM Central Time.


We frequently answer phone calls and reply to e-mails at all times of the day and night. We love this stuff and our team is eager to share the knowledge. If after normal business hours, give us a try. We may surprise you!