Repair and Installation


Welcome to the Accurate Industries Service Center

Nearly 40 years of installing, servicing and repairing steam and sauna products has made our Service Center a "One-Stop Source" for plumbers, contractors, facility engineers, technicians and homeowners in search of reliable information when specifying, installing or repairing steam and sauna bath equipment.

Literally thousands of installations and repairs have afforded our group extraordinary insight into the products we distribute, equipment we service and bathers we have had the pleasure to learn from. We share this knowledge daily with industry professionals, product installers, repair agents and fellow steambathers to improve the installation, operation and performance of their steam and sauna bathing environments.

Our technical team has hands-on experience with every steambath generator and sauna heater manufactured. Rely on this practical knowledge to help design, size, select or repair the products that shape the greatest bathing experiences on earth.


Service & Repair
In-Home Equipment Repair
In-Shop Repair Services
Service Request Form
Warranty Service
Preventative Maintenance
Toll-Free Technical Support
 
Installation & Operation
Nationwide Installation Network
Installation Request Form
Toll-Free Installation Support
Installation & Operation Manuals
 
Parts & Equipment
Replacement Parts & Equipment
Warranty Parts
Discontinued Equipment
Refurbished Equipment




In-Home Equipment Repair - Service Request Form

Accurate Industries has an established Nationwide Installation and Service Affiliate (NISA) Network of skilled technicians for in-home service and repair on most steam and sauna bath products. These firms are pre-qualified by our technical service team and must strictly conform to standard and specific criteria prior to becoming an approved Accurate Industries Service and Repair Affiliate.

To request an in-home repair service referral, go to our Service Request Form and fill in your information. A qualified Accurate Industries Service Affiliate will contact you within 48 hours.

You may also contact our Service Center, toll-free, at 800-977-8326, Monday through Friday, 8am-5pm CST, or e-mail us at ServiceCenter@AccurateIndustries.com. To help us serve you quickly, please be prepared to answer a few questions and provide information regarding your equipment and installation. Details including model number, serial number, make, description of system and nature of problem are extremely helpful in expediting the most appropriate remedy.

Attention Service Technicians: If you are comfortable working on steam or sauna bath products and desire to join our team of nationwide steam and sauna bath enthusiasts servicing the finest bathing products on earth, please give us a call at 800-977-8326, or e-mail us at ServiceCenter@AccurateIndustries.com to receive our requirements for approval and how to get started.

Important: In many cases, Accurate Industries will have only phone acquaintances with recommended Nationwide Installation and Service Affiliates (NISA). It is recommended to interview or check an affiliate’s references in a manner that is appropriate and customary for the intended service or work to be performed.


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In-Shop Repair Services

Accurate Industries offers equipment service and repair at our facility by our highly trained technical staff. These Industry gurus have had hands on experience with every steambath and sauna product ever manufactured and will gladly assist you in achieving the most economical and effective repair for your equipment.

For details on in-shop repairs, you may contact our Service Center by phone, toll-free, at 800-977-8326, Monday through Friday, 8am-5pm CST, or e-mail us at ServiceCenter@AccurateIndustries.com. To help us serve you quickly, please be prepared to answer a few questions and provide information regarding your equipment and installation. Details including model number, serial number, make and nature of problem are extremely helpful in expediting the most appropriate remedy.

Note: Accurate Industries has an established nationwide network of skilled technicians for in-home service and repair on most steam and sauna bath products. In some cases, in-home repair is preferred due to the many variables associated with the equipment installation. Please refer to In-Home Equipment Repair should in-home service be preferred.

Attention Service Technicians: If you are comfortable working on steam or sauna bath products and desire to join our team of nationwide steam and sauna bath enthusiasts servicing the finest bathing products on earth, please give us a call at 800-977-8326, or e-mail us at ServiceCenter@AccurateIndustries.com to receive our requirements for approval and how to get started.


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Warranty Service

If you need warranty service, whether you purchased your steam or sauna bath equipment from our company or someplace else, we will help you! For almost 40 years, Accurate Industries has been developing relationships with most every steam and sauna product manufacturer, and we will utilize our vast resources in attempting to resolve your concern.

For details on warranty service, you may contact our Service Center by phone, toll-free, at 800-977-8326, Monday through Friday, 8am-5pm CST, or e-mail us at ServiceCenter@AcurateIndustries.com. To help us serve you quickly, please be prepared to answer a few questions and provide information regarding your equipment and installation. Information including model number, serial number, make and nature of problem are extremely helpful in expediting the most appropriate remedy. For even faster service, have your bill of sale available to confirm actual model numbers and date of purchase for the equipment in question.

Steam and sauna equipment warranties differ by product. Most manufacturers offer varying guarantees including in-home labor, parts and in-factory warranties. The products represented by Accurate Industries carry the finest warranties in our industry and are backed by our own Limited Lifetime Labor Warranty which we offer free of charge when granted the opportunity to serve your steam or sauna needs. When considering a purchase, we always recommend you read the fine print details behind the manufacturer’s marketing slogan before you buy.

Attention Service Technicians: If you are comfortable working on steam or sauna bath products and desire to join our team of nationwide steam and sauna bath enthusiasts servicing the finest bathing products on earth, please give us a call at 800-977-8326, or e-mail us at ServiceCenter@AccurateIndustries.com to receive our requirements for approval and how to get started.


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Preventative Maintenance

Accurate Industries has been involved in the servicing of steam and sauna equipment for nearly 40 years. Depending on usage and the specific equipment serving your environment, preventative maintenance may be required.

Often warranty service is confused with problems arising from neglect or the absence of a preventative maintenance program. Accurate Industries always recommends that you look to the manufacturer's equipment warranty and operation manual for details on preventative maintenance and the corresponding consequences.

For details on preventative maintenance, you may contact our Service Center by phone, toll-free, at 800-977-8326, Monday through Friday, 8am-5pm CST, or e-mail us at ServiceCenter@AccurateIndustries.com. To help us serve you quickly, please be prepared to answer a few questions and provide information regarding your equipment and installation. Information including model number, manufacturer, frequency of use and equipment age are extremely helpful for us to guide you quickly on the most appropriate preventative maintenance for your system.

Attention Service Technicians: If you are comfortable working on steam or sauna bath products and desire to join our team of nationwide steam and sauna bath enthusiasts servicing the finest bathing products on earth, please give us a call at 800-977-8326, or e-mail us at ServiceCenter@AccurateIndustries.com to receive our requirements for approval and how to get started.


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Toll-Free Technical Support

Our unique capability to service, troubleshoot, test, repair and install the products we distribute affords our customers precise and reliable data based on nearly 40 years of practical, hands-on experience. As a result, our technical and installation team is always in demand. We ask for your patience and promise it’s well worth the wait!

If you are in need of technical support you may contact our Service Center by phone, toll-free, at 800-977-8326, Monday through Friday, 8am-5pm CST, or e-mail us at ServiceCenter@AccurateIndustries.com. To help us serve you quickly, please be prepared to answer a few questions and provide information regarding your equipment and installation. Information including model number, serial number, make, description of system and nature of problem are extremely helpful to guide you quickly and provide the most appropriate answers. For faster service, have your bill of sale available to confirm actual purchase date and model numbers for the equipment in question.

Though we always try to provide the very best service, it seems we can never offer enough telephone technical support. Our team fields hundreds of calls each day and responds to them in the order they are received. If we are not responding to your needs in a timely manner, we recommend contacting the product manufacturer as an alternative source. Additionally, for brief questions, an e-mail to ServiceCenter@AccurateIndustries.com can serve as a very effective means when the phone lines are backed up.

Attention Service Technicians: If you are comfortable working on steam or sauna bath products and desire to join our team of nationwide steam and sauna bath enthusiasts servicing the finest bathing products on earth, please give us a call at 800-977-8326, or e-mail us at ServiceCenter@AccurateIndustries.com to receive our requirements for approval and how to get started.


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Nationwide Installation Network - Installation Request Form

Accurate Industries has an established Nationwide Installation and Service Affiliate (NISA) Network of skilled installation professionals. These firms are pre-qualified by our technical service team and must strictly conform to standard and specific criteria prior to becoming an approved Accurate Industries Installation Affiliate.

To request an Installation Affiliate referral, go to our Installation Request Form and fill in your information. A qualified Accurate Industries Installation Affiliate will contact you within 48 hours to assist you.

You may also contact our Service Center by phone, toll-free, at 800-977-8326, Monday through Friday, 8am-5pm CST, or e-mail us at ServiceCenter@AccurateIndustries.com. To help us serve you quickly, please be prepared to answer a few questions and provide information regarding your project.

Attention Contractors: If you are comfortable installing steam or sauna bath products and desire to join our team of nationwide steam and sauna bath enthusiasts installing the finest bathing products on earth, please give us a call at 800-977-8326, or e-mail us at ServiceCenter@AccurateIndustries.com to receive our requirements for approval and how to get started.

Important: In many cases, Accurate Industries will have only phone acquaintances with recommended Nationwide Installation and Service Affiliates (NISA). It is recommended to interview or check an affiliate’s references in a manner that is appropriate and customary for the intended service or work to be performed.


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Toll-Free Installation Support

Our unique capability to service, troubleshoot, test, repair and install the products we distribute affords our customers precise and reliable data based on nearly 40 years of practical, hands-on experience. As a result, our technical and installation team is always in demand. We ask for your patience and promise it’s well worth the wait!

For installation support, you can contact our Service Center by phone, toll-free, at 800-977-8326, Monday through Friday, 8am-5pm CST, or e-mail us at ServiceCenter@AccurateIndustries.com. To help us serve you quickly, please be prepared to answer a few questions and provide information regarding your equipment and installation. Information including model numbers and make are extremely helpful for us to guide you quickly and provide the most appropriate answers. For faster service, have your bill of sale available to confirm actual purchase date and model numbers for the equipment in question.

Though we always try to provide the very best service, it seems we can never offer enough telephone installation support. Our team fields hundreds of calls each day and responds to them in the order they are received. If we are not responding to your needs in a timely manner, we recommend contacting the product manufacturer as an alternative source. Additionally, for brief questions, an e-mail to ServiceCenter@AccurateIndustries.com can serve as a very effective means when the phone lines are backed up.

Attention Contractors: If you are comfortable installing steam or sauna bath products and desire to join our team of nationwide steam and sauna bath enthusiasts servicing the finest bathing products on earth, please give us a call at 800-977-8326, or e-mail us at ServiceCenter@AccurateIndustries.com to receive our requirements for approval and how to get started.


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Installation & Operation Manuals

Our "Steam & Sauna Library" is an unrivaled resource for literature, manuals, technical data and the like. We chronicle four decades of installation and operation manuals from the industry's leading manufacturers all at our fingertips. Daily, questions arise requiring us to dig up the manual on a product in discussion. If we can't locate it, nobody can!

Up-to-date product manuals are located on its respective product’s page. If you have a need for a manual on a discontinued product, please e-mail us at ServiceCenter@AccurateIndustries.com and include the model, serial number and manufacturer of the equipment in question. We’ll gladly locate the requested information and forward it on as soon as we can.

Attention Service Technicians: If you are comfortable working on steam or sauna bath products and desire to join our team of nationwide steam and sauna bath enthusiasts servicing the finest bathing products on earth, please give us a call at 800-977-8326, or e-mail us at ServiceCenter@AccurateIndustries.com to receive our requirements for approval and how to get started.


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Replacement Parts & Equipment

Chances are, we have it! Accurate Industries maintains the largest parts inventory for steam generators and sauna heaters in the world! Our shelves have been loaded with parts from all manufacturers for nearly four decades. Most parts are available for purchase on this site. However, Accurate Industries always recommends confirming the parts you need prior to ordering. If we don’t have it, we know where to get it, or it doesn't exist!

If you would like to purchase a part that is no longer covered by the manufacturer's warranty, contact our Service Center by phone, toll-free, at 800-977-8326, Monday through Friday, 8am-5pm CST, or e-mail us at ServiceCenter@AccurateIndustries.com. To help us serve you quickly, please be prepared to answer a few questions and provide information regarding your equipment and installation. Information including model number, make, equipment age and description of the part you need will be extremely helpful to us in guiding you quickly.

Attention Service Technicians: If you are comfortable working on steam or sauna bath products and desire to join our team of nationwide steam and sauna bath enthusiasts servicing the finest bathing products on earth, please give us a call at 800-977-8326, or e-mail us at ServiceCenter@AccurateIndustries.com to receive our requirements for approval and how to get started.


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Warranty Parts

Accurate Industries maintains the largest parts inventory for steam generators and sauna heaters in the world! Our shelves have been loaded with parts from all manufacturers for almost four decades. Most parts are available for purchase on this site; however, Accurate Industries always recommends confirming the parts you need and the presence of remaining factory warranty prior to ordering.

If you need a part and you believe your product is still under the manufacturer's warranty, you may contact our Service Center by phone, toll-free, at 800-977-8326, Monday through Friday, 8am-5pm CST, or e-mail us at ServiceCenter@AccurateIndustries.com. To help us serve you quickly, please be prepared to answer a few questions and provide information regarding your equipment and installation. Information including model number, make, equipment age and description of the part you need will be extremely beneficial to us in guiding you quickly. Most often, the manufacturer requires a bill of sale and the actual defective component for them to confirm warranty coverage.

Attention Service Technicians: If you are comfortable working on steam or sauna bath products and desire to join our team of nationwide steam and sauna bath enthusiasts servicing the finest bathing products on earth, please give us a call at 800-977-8326, or e-mail us at ServiceCenter@AccurateIndustries.com to receive our requirements for approval and how to get started.


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Discontinued Equipment

You're working on a steam or sauna bathing system that is 15+ years old… no problem! Chances are, we have the necessary part or replacement equipment to satisfy the application.

Accurate Industries maintains the largest parts and discontinued equipment inventory for steam generators and sauna heaters in the world! Our shelves have been loaded with parts, accessories and equipment from all manufacturers for nearly four decades.

If you would like to purchase replacement equipment or learn about the new technology that can retrofit into an existing steam or sauna environment, we have the knowledge to step you through it. Our technical specialists will ask some specific questions, confirm your application and search the models of 12+ manufacturers to specify and price the most appropriate products relating to your installation constraints.

You may contact our Service Center by phone, toll-free, at 800-977-8326, Monday through Friday, 8am-5pm CST, or e-mail us at ServiceCenter@AccurateIndustries.com. To help us serve you quickly, please be prepared to answer a few questions and provide information regarding your equipment and installation. Information including model number, make, equipment age, description of system and any other related details will be extremely helpful for us to guide you quickly and provide the most efficient manner for completing your project.

Important: Don't attempt to replace discontinued equipment alone! This can be technically involved and requires the knowledge only available through years of industry experience. Our steam and sauna bath specialists know the details and specifics of most every steam and sauna bath system manufactured, and we will provide you the most simple, logical and safe approach to remedy your project needs and deadlines.

Attention Service Technicians: If you are comfortable working on steam or sauna bath products and desire to join our team of nationwide steam and sauna bath enthusiasts servicing the finest bathing products on earth, please give us a call at 800-977-8326, or e-mail us at ServiceCenter@AccurateIndustries.com to receive our requirements for approval and how to get started.


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Refurbished Equipment

Can't find a new steam generator or sauna heater in your budget? We repair thousands of steam and sauna bath products from industry leading manufacturers, and, sometimes, for various reasons, customers just prefer to replace their existing equipment with new. As a result, we have hundreds of units that we take in trade when selling new systems.

If a budget doesn't allow for new equipment, contact our Service Center by phone, toll-free, at 800-977-8326, Monday through Friday, 8am-5pm CST, or e-mail us at ServiceCenter@AccurateIndustries.com. To help us serve you quickly, please be prepared to answer a few questions and provide information regarding your project. We will search our shelves for the proper size steam or sauna equipment, and, when we find a match, we will present you with the best possible price. If we don't have refurbished equipment to suit your application, we will do what we can to provide favorable pricing on new items!


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