Our Services Involvement for Life!
Bound by a passion for the art and science of steam and sauna bathing, our unique team of technicians, educators and bathing enthusiasts is driven by a unified devotion for the advancement of steam and sauna bathing.
Our team assembles daily to develop the greatest benefits facilitating the promotion, distribution and operation of steam and sauna products. We encourage you to engage our staff, utilize our vast resources and rely on our experience as we pledge to you our endless commitment to provide more services than you will ever require. We exist to serve you!
For the useful life of a residential steam shower generator or sauna heater, should your client experience an interruption in its operation, simply contact our technical service center, and return it to us for immediate repair.
See our Limited Lifetime Labor Warranty in the Our Commitment to You portion of the Customer Service section for conditions and restrictions that apply.
2-Years FREE In-Home Service
Locally and for a period of two years from the date of purchase, our technicians will fix a defective steambath generator or sauna heater free of charge and in the home.
See our Two-Year In-Home FREE Service Limited Warranty in the Our Commitment to You portion of our Customer Service section for conditions and restrictions that apply.
Our experts realize we all enjoy the benefits of heat and humidity differently. Some like it hot and some not!
Let us review your steam shower or sauna design, ask some general questions to understand the type of environment you are looking to create. We’ll size and specify steam and sauna bathing systems that will satisfy your needs. Should our recommendation not meet your client’s expectations, we’ll do what it takes to make it right.
See our Performance Guarantee in the Our Commitment to You portion of our Customer Service section for conditions and restrictions that apply.
FREE Same Day Shipping
We warehouse thousands of steam shower generators, sauna heaters, accessories and parts from industry-leading manufacturers. Only after extensive in-house equipment testing and detailed field analysis will these products appear on our site, in our Book of Steam and Sauna, carry our Lifetime Warranty and be available for FREE Same Day Shipping.
See our FREE Same Day Shipping details in the Our Commitment to You portion of our Customer Service section for conditions and restrictions that apply.
No Hassle Returns
If something is not right, or your client merely changed their mind, simply return the uninstalled and saleable stock item within 30 days so we may either exchange it or issue a refund.
See our Returns and Refunds details in the Policies portion of our Customer Service section for conditions and restrictions that apply.
Value PLUS Price Guarantee
As the nation's largest supplier of steam shower and sauna products and services, we offer the greatest value for the absolute lowest price. If you see a lower advertised price, bring it to our attention. We'll gladly adjust your price.
See our Value PLUS Price Guarantee in the Our Commitment to You portion of our Customer Service section for conditions and restrictions that apply.
100% Quality Assurance
We understand the frustration when receiving scratched or damaged goods. We ourselves reject hundreds of items each year that don't pass our quality control processes.
Our staff opens, inspects and tags every item we ship in our commitment to absolute satisfaction. We inspect it all, even the packaging.
Our team warehouses, sizes, distributes, installs, services, calibrates and bathes with the products we distribute affording industry professionals the benefit of our hands-on experience.
This unusual cluster of abilities allows us to share a deep awareness of each product's performance. From durability to functionality, our Accurate Industries personnel gain and share knowledge from actual steam and sauna equipment field testing every day!
Technical Bathing Specialists
Technical Bathing Specialists are the lifelines to facilitating your project needs.
Purchasing or installing steam or sauna equipment can be an involved process. That's why we assign you a Technical Bathing Specialist to assist you every step of the way.
From environment design and equipment specification to placing and tracking your order, we are here for you.